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  2. Returns

Returns

Return Instructions

  • How do I return something?
  • How long can I return things?
  • I can't register my return, what do I do?

Return Questions

  • I didn't get a return label
  • Have you received my return?
  • Does a return cost anything?
  • I registered a return, but I decided to keep the items after all. What do I do?
  • Can underwear, makeup and jewelry be returned?
  • I already sent a return, but I forgot to register it online. What now?
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Claims

  • I received a faulty item! What now?

Refunds

  • When do I get my money back if I return something?
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