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Nelly Help Center
I returned my items, what should I pay on my invoice?
I returned my order, but I still got a reminder from AfterPay?
How do I get my money back if I paid with AfterPay invoice?
Why doesn’t my order go through when I want to pay by invoice?
Other Payment Methods
Direct Payment via Klarna
Gift Cards & NLY Points
Why has the amount been charged/reserved even though my order didn’t go through?
Do I need to enter my date of birth at the checkout?