As soon as we approved your return (which takes about 14 days) you’ll get a return confirmation via email. If you made a claim, then it can take up to 3-4 weeks before you get an answer.
After you have received the return confirmation, the refund will be processed using the same method you used when shopping. Read more about refunds here!
Didn't get your return confirmation after two weeks? Contact us here and we'll take a look at it.