Easy-peasy! Sign in and register your return on My Page. If you don’t have an account, use this link instead! It's important that you register your return online so the return process and refund will be as quick and smooth as possible. If you want, you can also use our return slip which you can download here.
Stick the return label to the package and make sure you cover the original return label completely (if you're using the original packaging). If you don't have a return label, hit us up here and we'll hook you up with a new one!
Bring your package to a DHL Parcelshop. You can find the nearest one here. Make sure you get a receipt!
- 9,95 € return shipping
Psst! Don’t forget to save your receipt until you get the return confirmation email from us.
You have 14 days to decide if you want to keep the products, from the date you received the package. The products must be shipped back in good condition and well-packaged. For more information about your right of return, see our General Terms & Conditions here.
Extended returns until 6/1/2023
We have extended the return period from 11/11/2022, so that you can shop your Christmas gifts (or must-haves for yourself) without worries.