Klarna Pay Later is only available in The Netherlands.
Klarna will send you the invoice via email when your order is shipped. You then have 30 days to pay the invoice. There is no extra cost. Read Klarna's full terms and conditions here.
You can also log in to MyKlarna with your email address to see all your invoices and to register your return.
If you have any questions about the payment of your invoice, then you can reach out to Klarna on their website.
I returned my order, but I still got a reminder from Klarna?
Oh, that’s probably because Klarna sent you the reminder before we’ve had the chance to process your return. If three weeks haven’t passed yet since you sent the return package, then there’s nothing to worry about – just sit tight and wait for the return confirmation email from us. You can also log into MyKlarna with your email address and register your return there to pause your invoice.
If you still haven’t received the return confirmation after three weeks, let us know at customer service and we’ll help you out. And in the meantime, make sure you already paid for the items you kept and any additional fees.
How do I get my money back if I paid with Klarna invoice?
We’ll let Klarna know when we’ve processed your return. If you already paid your full invoice, then Klarna will refund you to the same account you used when you paid.