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My Order

  • Where is my order?
  • Did my order go through?
  • Why has the amount been charged/reserved even though my order didn’t go through?
  • Can I change or cancel my order?
  • Is the item reserved when I put it in my shopping bag?
  • Can you send two different orders in the same package?
  • I got an email saying an item in my order is soldout, will it be shipped later?
  • How to place an order on Nelly.com
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